Adon Complete Air Conditioning and Heating
824 S Central Expy #100, Anna, TX 75409, USAAbout Adon Complete Air Conditioning and Heating
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Adon customer satisfaction is top-notch, and their technicians are well trained. Where should I begin with my experience using Adon Complete Air Conditioning and Heating? They did an outstanding job installing my new complete air conditioning and heating system. I believe I received top quality, good value with responsive and on time service. First, before I chose an installer like Adon, I researched the different manufacturers out there, and Trane stuck out as being the best. Trane's warranty has 10 years on parts, so to me, they stand behind their products. Second, I wanted to find a installer that I could trust, this was going to beca long term relationship, I wanted to go with a company that would not only install an a/c system, but could service it. Adon provides exactly what I was looking for. They also provide a 10 year labor warranty going along with Trane's parts warranty, that gave me confidence that Adon felt the same way that I did, making sure you as a customer are taken care of. Adon provides an annual maintenance service plan coming out to ever everything twice a year. They are going to make sure your system is working like it should, tgey hook up testing equipment cgecking everything. I am very glad I chose Adon, I wanted to not only find an installer of a new air conditioning system but also replace all the ducting and wiring. Jesse, who happens to be the owner, took care of everything from start to finish. Come to find out He has a background in engineering. When he heard, I wanted to also replace my ducting he wanted to come out and look at my home. He looked at everything from every room to the attic. He listened to my concerns and issues with the old system and helped me decide on what would be the best for what I was looking for. I found he has many years of experience installing and maintaining air conditioning and heating systems. He created and designed a ducting diagram and layout for maximizing the best air flow for my system. He helped me decide on an XV18 variable speed air conditioner. It has an 18 seer rating. This system saves on energy and will reduce my electric bill, but more importantly, it gives me a safe mind knowing what im buying is going to work like it is supposed to. He informed me of how all of his employees are trained and work as a team. When I saw how they performed, it was like a smooth running machine. Everyone had their place and worked great with each other together as a team. They got the whole system in place in one day. That was important to me because my wife works out of our home. I knew having all this done, especially having all the ducting replaced, was going to be a huge project, but they made it seem very easy. Jesse's leadership came out on how everyone knew what to do and not wast any time. He informed me he has a training program setup there at his location with actual systems used in their training, they each recceive training several days a week, they receive hands on training, so when they are in the field or at your home, they know what they are doing. It definitely showed. Jesse was there at the beginning and at the end of the completion of the installation. He made sure everything met his standards. He then explained to me how everything works and answered all my questions. I could tell he is very passionate about what he provides to his customers and his pride for his team. He wants to provide the very best service and customer satisfaction. I have no doubt that I made the right decision on going with Adon as my heating and air conditioning installer and maintenance service provider for the long term. Most definitely recommend them.
I recently had the pleasure of working with Adon Complete Air Conditioning, and I couldn't be happier with the entire experience. From the initial consultation with Jesse himself to the flawless installation executed by their exceptional team, everything was top-notch. I am ecstatic about the outstanding customer service, exceptional price, and my overall satisfaction as a buyer. From the moment I first contacted Adon Complete Air Conditioning, their salesman, Jesse, proved to be a true professional. He was knowledgeable, friendly, and patient in answering all of my questions. Jesse took his time to understand my needs and recommended the perfect air conditioning unit that fit my requirements and budget. His expertise and attention to detail truly set him apart. Once I made my decision, the installation team from Adom Complete Air Conditioning was prompt, efficient, and clearly experienced. They worked diligently to ensure that the installation process was as smooth as possible. Their precision and craftsmanship were evident from start to finish, leaving me with no concerns about the quality of their work. What truly impressed me was the level of customer service provided by Adon Complete Air Conditioning. From the beginning, they maintained clear communication, keeping me informed about every step of the process. Any inquiries or concerns I had were promptly addressed, showing their commitment to superb customer care. It was evident that their primary focus was on my satisfaction and ensuring that the installation met my expectations. Additionally, Adon Complete Air Conditioning offered an unbeatable price for their services. After comparing quotes from multiple providers, I was delighted to find that they provided the best value for money without compromising on the quality of the product or the installation process. This further solidified my confidence in choosing them for my AC needs. As a pleased buyer, I wholeheartedly recommend Adon Complete Air Conditioning to anyone in search of a reliable AC installation and exceptional customer service. From Jesse's expertise as a salesman to the efficiency and professionalism of the installation team, every aspect of my experience was extraordinary. I am grateful to have found a company that values its customers and delivers outstanding results. Thanks, Neil Brewer
Adon has replaced two of our AC units in our home and we have a maintenance plan with them to make sure all is running efficiently. They are always professional, on time, and do high quality work, all the while not trying to sell you a lot more than what you need. We are super happy with their service and highly recommend them!
Everyone is great at Adon. Cesar the tech was very knowledgeable and very honest. Did not try to charge for things I didn’t need. Paola is very professional and polite on the phones. Jesse is absolutely one of the most wonderful person I have ever met. I haven’t has anything done yet but am hoping to give them my business.
I purchased a mini-split unit for my garage and had Adon install it. The sale and installation process went well with no delays. However, after some time, the unit developed a leak. Adon was responsive to my first call for support, and because my unit was under warranty, said they would fix or replace the unit if necessary. The more complicated the problem became, the slower they were to respond when I sought help until nobody from Adon would call me back despite repeated promises to do so 'before the end of the day'. The unit is still not fixed, and we started this journey in August. While I was happy with the installation process, I cannot recommend Adon as a company because of their excessively poor follow-up and lack of support. Update: Approx 1 week after posting this review, Addon contacted me to indicate they were still following up. A replacement mini-split was installed on 10/03/2023.