If I could leave 0 star I would . This place is a joke. The 2 so called service advisors have no idea what they are doing . Don’t waste your time or money .
Whenever this business first opened 5 years ago it really was about serving the needs of the customer. Since then, prices are now more than a dealership would charge not to mention the amount of time they take just to escalate the labor cost of your statement. Is there any honesty in business practices anymore?
Had to update my review. The place was great when it first opened, but now there is too long of a wait and has caused damage to our car just doing a simple oil change. Didn't go back for a while then recently went up there to see if they could take a quick look at my trucks ac but was told I would have to make an appointment just to look at it. (which was two weeks out). Meanwhile there were two guys just kicked back at the front desk and another polishing the garage floors....
I cannot recommend A&O Auto enough. Integrity is the name of their game & quality is their expertise. They are fair and thorough. I will NOT be taking any of my vehicles to any other mechanic. They have a new lifetime customer in the Klein family. Do yourself a favor and take your vehicles to these guys, you won't regret it. Big shout out to Kenny, Walt and Kerry.
I've been bringing my vehicles to A and O for over 3 years. The Nelsons Are top shelf Christian people. Their Prices are reasonable and they do quality work. I'm very glad to have Them in Pottsboro.
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