Boarders Inn & Suites by Cobblestone Hotels – Ardmore

136 Holiday Dr, Ardmore, OK 73401, USA

About Boarders Inn & Suites by Cobblestone Hotels – Ardmore

4.1 / 5

from reviews

Is this your business?

    Brenda Lucarotti
    -
    October 24, 2023

    The location was perfect. That was about the best part of this place. The pictures & # of stars online made the place seem amazing (I'd previously stayed at the Holiday Inn Express in Ardmore and they were listed as 2 stars and Boarders was listed as 3 stars, how this happened was beyond me cause Holiday Inn was beautiful and clean and I would rate them with 5 stars) however we arrived at almost 10pm. They said they didn't have my reservations although I had a confirmation email & confirmation #. I had to call my travel agent company and they confirmed that the hotel did confirm my reservations with them. They begrudgingly gave me my room. The smell of the place was musty at best. Room smelled so strange, damp like. The beds were clean (I checked) but 2 light bulbs were out over vanity as well as in bathroom. The exhaust fan in bathroom was broken and ceiling was exposed. We mentioned this to the staff and were told it would be fixed, but it never got fixed. The light in hall wasn't working correctly and kept blinking. They replaced towels once during my 4 night stay. We requested towels and toiletries, but got nothing until we went to the front desk to ask for them. The pool was closed & empty, but the website said otherwise. The gym room had 2 machines. The breakfast was pretty much non existent unless you were there at 6am. The coffee bar was pretty much empty and the hot water at coffee bar was cold. Hallways were dingy & there was plaster pieces on the floor & stairs. The "store" was completely bare aside from a fridge with sodas and when my son went to get a coca-cola with $10- they said they didn't have change for a ten. We reported the issues multiple times however nothing was rectified. I wish I had declined to stay on the first night when they couldn't locate my reservation but I was just so tired & jet-lagged. I would not ever stay here again and I hope the incorrect photos and star ratings are removed from their website due to false advertising. After reading some of the other reviews, I will also be monitoring my card activity closely to be sure there are no double charges. Do better Boarders!

    Donna Denece
    -
    October 31, 2023

    The decor was attractive throughout the hotel. Free coffee and breakfast are offered: pork sausage, biscuits, juice, cold cereal w milk. A waffle machine was available. Front desk would not allow a late check out of 30 min. The bathroom floor was not as clean as I prefer.

    Dawn Clemons
    -
    November 29, 2023

    If I could give a negative star review that's exactly what they would get. Horrible filthy rooms. Stains on the bed sheets, walls and the bathroom had who knows what on the wall yicks. I have seen cleaner rest stops traveling. Mold on the ceiling tiles, and not even sure what was all over the night stands and curtains. Oh and that was in an up graded room because we are cobblestone rewards platinum members. This place should be closed. The manager Mike (master Sir) on the phone the front desk lady gave me to talk with him from is crazy. No help at all. Just greedy money hungry business. We checked out not even 10 mins after seeing the room and they of course won't refund. Beware. Would add photos but it won't let me.

    Jealousy Campbell
    -
    October 25, 2023

    I loved staying here. The staff were very kind, patient, and understanding. The rooms were clean and comfortable, the hot water was perfect, the food was also great. Sam and Abha that worked at the front desk, were so sweet and funny. I would definitely recommend staying here. I loved it.

    John Soderstrom
    -
    October 22, 2023

    Place was super clean, comfortable, affordable. Staff was super friendly. Continental breakfast needed help, but would definitely come back.

    Boarders Inn & Suites by Cobblestone Hotels – Ardmore

    Our Address

    136 Holiday Dr, Ardmore, OK 73401, USA

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