Chick-fil-A

1001 US-82, Gainesville, TX 76240, USA

About Chick-fil-A

4.6 / 5

from reviews

Is this your business?

    Philip Sullivan
    -
    February 29, 2024

    I probably wouldn't leave a review if this hadn't happened twice. Ordered a large fruit cup and it was half full. Leaving this in hopes someone from management or corporate will fix this because I love Chick-fil-A and hate to see it go down hill.

    S R
    -
    March 06, 2024

    The worst service I have ever had at a chick FIL a location. I order my sandwich wrapped all the time and it comes wrapped neatly in lettuce with everything on it like a sandwich. They gave me a tiny container with everything thrown in including a tiny piece of lettuce that wouldn't even cover the patty and then refused to fix it when brought back in. This is such a sorry excuse for service. Would never recommend this location. (Update: someone from management reached out to my husband and apologized then said points would be added to our account to make up for the sorry service however we have still not received anything. Seems they only reach out to say they did.)

    William A
    -
    March 19, 2024

    I placed a to-go order from the App from this location as I was on my way to OKC for the Drake concert today and I wanted to grab and go as I was tight for time. When I arrived 20+ minutes later the order hadn't even started to be prepared yet and I was told I'd have to wait. I did receive and apology which was nice but I expect better from Chick-fil-A as this seems to be a systemic issue, it was explained that if drive-thru is busy they will de-prioritize to-go orders

    Ethan Liu
    -
    May 27, 2024

    As a Chick-fil-A employee I was sorely disappointed by my visit to this location. My food was cold. I was missing my salad dressing and my ice dream cup had the wrong crumbles in it. Also my food was bagged haphazardly with things just kind of thrown in there. My nugget boxes were crushed and a sauce was split open in the bag. When I asked a team member if I could have the other crumbles on it she was pretty rude and annoyed. Seems like the hospitality here was greatly lacking. Update: Just took one more star off. Waited for 15 minutes for a mobile carry out. Team members were on their phones behind the counter and ignoring guests. I was missing sauces and my fries were half full.

    Kelcy Kunkel
    -
    January 27, 2024

    Super delicious food!! Amazing service! Has a play place for kids too!

    Chick-fil-A

    Our Address

    1001 US-82, Gainesville, TX 76240, USA

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