Chipotle Mexican Grill

875 Northcreek Dr, Sherman, TX 75090, USA

About Chipotle Mexican Grill

3.7 / 5

from reviews

Is this your business?

    Anand Tiruwa
    -
    January 29, 2024

    1/28/2024. If you are person who read the reviews and check out the place to eat then you are in the right place. Please read it thoroughly. I think the employees here are train to portion control for what we pay, we get too less or the employees are too greedy to give food. They usually use half scoop of everything if you are ordering for bowl, they give you so so less than what you actually paid it for. The girl who was serving I saw her putting the steak half scoop literally 3-5 pcs of steak, really are you kidding, I asked her the reason for why one bowl has more steak and one bowl has few then she go ahead and put more. On putting guacamole they literally put 1 table spoon portion I looked at the employee and told him is that what I get for paying $2.70 for guacamole and then he add it more after I give him a serious look. they don’t have spoon and fork every person have to go front and ask for fork. The tables are very dirty. Napkins are on the floor everywhere. The food table is not clean after customers leaves. There was lot of food pieces leftover on table. They don’t change trash at a time( as you can see in the attached picture) I highly not recommend this place and this is a serious query for a chipotle corporate to come this place and inspect their quality standard and fine them. Maybe you can take back your franchise if they don’t meet the standards. Restroom are very dirty and employees are pretty rude. the manager should know this and be fully aware of their business. Go somewhere else if you are planning to stop by here and eat. See pictures it speaks volume.

    Pierce Davis
    -
    November 21, 2023

    We stopped here as we were driving through even though traffic was heavy to get in. The line was a bit long but the staff was nice. The girl doing the tortillas had her nail fall off in the white rice for my order. Luckily, she noticed it and threw all the white rice away. They did forget two of our other items but were friendly to correct it. The place was a bit dirty. Bathrooms were gross. But it’s lunch time, I can forgive that. They were slammed. Food was on par with Chipotle quality. That’s the only expectations I have for chipotle these days. Overall, good experience but that’s compared to other chipotles. I come for the food, not the cleanliness of the place.

    Violet Ravotti
    -
    January 29, 2024

    This is the worst Chipotle I’ve been to in a while. They mix together the crusty old bits of sofrita when they bring out the new sofritas. Place feels unhygienic. The bathrooms smell foul and make you want to throw up. The fountain drink station is contaminated and needs to be cleaned or inspected. The water tastes like plastic and is extremely offputting. What a terrible and disappointing Chipotle. The burrito was disappointing and soggy, super gross and inedible. It was disgusting. Couldn’t even eat it.. $30 for just a burrito and a bowl! Not worth it at all. Also I had to throw away my bowl after eating a few bites since there was cheese contamination in my guac that made my stomach hurt…

    TaKeyla Sherman
    -
    September 12, 2023

    The Sherman location USE to be good. The last few times i went to this location, the chicken was undercooked, they were out of veggies, they needed to clean around the food options, etc. I ordered online the last couple visits. It is NOT the same experience and food portions as going into the store and standing in line. The drivethu is unorganized for it to be "online orders for pickup only" ... I ordered my usual steak burrito w white rice, corn, medium and hot salsa, cheese, and sour cream. I use to add beans but the beans were always hard because they were undercooked. I got back home (in the next town) just to open my cold burrito and see it packed with white rice, a huge glob of sour cream, and literally FOUR steak cubes. Usually, i would forget it and just be upset that i got poor food service for the ridiculous amount of money Chipotle charges for a "burrito". But, i took my burrito back through the drivethru and the young lady did remake my steak burrito...which came warm this time...and was super bland. Wow, Chipotle. What happened?

    Tatum McDaniel
    -
    January 24, 2024

    This is the 2nd time I am leaving a review because I am fed up!!!! The girl at the cash register is very unwelcoming and gives me rude looks the entire time. She doesn’t smile and always seems unhappy. I got 2 bowls and one was supposed to have salsa in it, when I told them 3 scoops of salsa in 1 bowl, wouldn’t you think they would ask you which bowl? They tried telling me that they would still have to charge me. ABSOLUTELY NOT!!!! It was not my fault they messed it up when they could have very easily asked which bowl. The girl at the cash register came over and started having an attitude right off the bat and when I said it needed to be remade, of course she threw it away aggressively and started giving death glares. When I got done paying for my food she walked off and I had to reach to get my food instead of her simply handing it to me. FYI to anyone who complains about the portion sizes**** if you want bigger portions tell them to put more in the bowl!!! I always decide to go inside to order because ordering online they will give you kids meal portions for a $20 bowl! It is quite ridiculous!!!! I want this girl fired!!!! She is so disrespectful!!!! Not to mention every time I get home to eat (I only live 5 minutes away) ITS ALWAYS COLD NEVER EVEN LUKEWARM

    Chipotle Mexican Grill

    Our Address

    875 Northcreek Dr, Sherman, TX 75090, USA

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