Comfort Suites Gainesville

1715 I-35, Gainesville, TX 76240, USA

About Comfort Suites Gainesville

3.5 / 5

from reviews

Is this your business?

    Peanut1115
    -
    July 13, 2024

    Location is conveniently off the hwy. The rooms are very nice. We had 2 beds there also was a little section with a closet. Our TV however wasn't working that is why I gave it 4 stars. The lady at the counter had no answers for anything which was super frustrating.. The key cards also were not working which was super inconvenient for everyone. The thing that frustrates me the most is that we were not told until we already gave information and payment. They should have told us right away or had a sign on the door or something because we probably would have stayed somewhere else. Again the lady at the desk told us if we needed to leave the room we just had to keep the little dead lock thing out so the door wouldn't close. I am sorry! I am not leaving my belongings in a room that's not locked because If something went missing or the room was damaged it would still be on me not the hotel! Breakfast was good they had a lot of choices. Waffles, eggs, bacon, bread/toast,cereal, coffee, little muffins, yogurt and some other stuff. Their juice machine was down so I had nothing to drink with my breakfast because I do not drink coffee. If it wasn't for all these issues that happened to occur all in the same stay or a more knowledgeable staff member I would probably have rated it a 5.

    Arrienne Martini
    -
    May 05, 2024

    This is our second weekend here and both times have been amazing. The staff was awesome and very helpful. They were also really patient with my son when he was trying to pick out a snack. He has autism and sometimes can be picky and choosy when it comes to snacks. They showed so much patience. The breakfast was absolutely amazing and my kids loved that they could get either a Texas shaped waffle or mini waffles the last weekend was strawberry waffles and this time it was red velvet and the variety was amazing. The breakfast this weekend was definitely top tier!

    Kristine
    -
    April 18, 2024

    I've had to stay here temporarily. I have seen them improve very much since I've been here a couple weeks now. The rooms and hallways have been kept up as well as improvements daily to the property. I've read the reviews and it's nothing now to what people have posted only a couple months ago. Management has been very polite and honest. I have a cat, and he's been in my room daily upon my return, so someone stating that the staff stole their uncle's cat is ludacris. The cat most likely was hiding under the bed, which is exactly what my cat did. Also was impressed with how clean the beds were, which I found out first hand when I had to move it to get to my cat.The place is very clean and breakfast has been awesome on a daily basis, constantly changing different ways to serve eggs and such. The coffee is always fresh and hot, exactly what you need in the morning. Pool and gym area kept very clean. Would highly recommend staying here!

    Redona Anderson
    -
    April 14, 2024

    The night staff were not very friendly on the phone nor in person 😒. Rooms were nice. Morning staff was great, helpful and friendly. They had an awesome breakfast lay out. 😋 😍 👌. Just wasn't excited that they raised the rates for the Nascar races. I don't think Motels and Hotels should be able to jack up rates for events.

    MarAngela SP
    -
    June 13, 2024

    The gentleman at the counter was respectful, well-mannered and very helpful to the room we were looking for. It was only a one night stay but the cost for a big room like we had was unbelievable. The room was big, clean, but I thought it had a slight smell to it. Not a terribly bad smell, but the odor was still there. It was like a burnt smell, but it was not overly offensive. The morning breakfast was preety good. We don't expect a 5 star breakfast at a hotel like this, but the food and the coffee definitely hit the spot. Overall, it was a very good experience there. I would recommend it to people going or traveling to Gainesville, Texas area. The hotels in the Gainesville area were much cheaper than the hotels just over the Red River in Oklahoma. Keep up the good work Texas in keeping your hotels cheaper.

    Comfort Suites Gainesville

    Our Address

    1715 I-35, Gainesville, TX 76240, USA

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