Dairy Queen

2012 TX-121, Bonham, TX 75418, USA

About Dairy Queen

3.8 / 5

from reviews

Is this your business?

    November 26, 2023

    We stopped by on our way back home from our road trip wanting some Blizzards. We don’t live in Bonham, it was just a stop. Unfortunately both Blizzards we received were cups of vanilla ice cream with toppings. Now, I don’t know about you but Blizzards from every Dairy Queen I’ve been to outside of Bonham mixes the toppings up. Apparently this place ops not to do it. Not sure if it’s a cost savings tactic or strictly trying to save time. It really doesn’t matter because what you get is subpar and substandard from what Dairy Queen promotes. I did call corporate to let them know about the issue. They took down my info and said they would reach out to the owner. I have yet to receive a call or email. That should say all you need to know right there. If anyone is reading this, don’t bother getting Blizzards from this place. If you do, you will most likely end up disappointed. As for the owner and managers of this facility, instead of leaving some generic comment about how sorry you are, spend the time up training your employees on how to properly make a blizzard so the product you are selling meets the expectations of your customers and ultimately falls in line with what Dairy Queen advertises folks should expect to get when they make a purchase from your location. PS, the pictures clearly show the lack of proper mixing and any kind of topping more than mid way on these Blizzards.

    Matt R
    March 28, 2024

    This place takes FOREVER! They handed me a half melted blizzard because I was waiting in line for so long and didn’t offer to remake it. They didn’t flip it upside down because it would’ve easily spilled out. Drive to another town for DQ. I promise it will be better than this.

    Katherine Mc
    November 04, 2023

    Very busy on a Saturday mid afternoon. I recommend the chicken and dumplings soup and the banana split.

    Katy Jordan Sanders
    June 25, 2023

    Spent over $30 for two meals. The food was old and cold. The fries were some of the worst I've ever experienced. The toast with my chicken strips was even stale. The drink machine has black gunk all over it. The cups we were given were dirty and damaged. The staff were not friendly and you could watch them wiping their faces and noses with their hands while prepping the food. I would not recommend eating here if you value cleanliness or fresh tasty food.

    Sherry Robbins
    April 08, 2024

    I sit for 20 minutes for the guy ahead of me to be handed 1 ice cream cone and drove off. I sat for another 5 minutes to no avail. No service, I could see 4 workers at the counter and the cook chatting, no one came to the window or even acknowledge me. I drove off. Burger King was more than glad to take my money and give me food within 3 minutes.

    Dairy Queen

    Our Address

    2012 TX-121, Bonham, TX 75418, USA

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