Ellis auto has worked on my car several times in the past year. They have away been very quick and efficient. Also communication is great they have always let me know what was going one and how long it would take. I won’t take my car anywhere else.
Ever since having the brakes and rotors on my vehicle serviced there, 3 different bolts have fallen out of the calipers (2 pins and 1 bracket bolt- I assume from not being tightened properly) and have had to be replaced. 10/10 would not recommend.
Dropped my work truck off 10/26/23 and it was "running". Told them what the truck was doing and asked them to run a electrical diagnostic test on it. Was told the diagnostic would be $150. The bill shows $330. Told them to contact me prior to performing any other work. I didn't receive a call for a couple of days. I called them Monday morning for them to tell me they had changed the fuel filter. They told me that somebody had put something in my fuel tank. He said they wanted to drop the fuel tank and see what was in it. They showed me a fuel pump gunked up and trash in the pump housing. (We had replaced the fuel pump in February, ourselves). We let them go ahead and replace the pump. And a pigtail we knew was damaged. Now the truck won't start. They can't figure it out. Said they would have Lonestar wrecker bring it to us after we paid $1710. The wrecker dropped it off, my husband went out to see there wrecker with it. He dropped the truck and my husband pulled the fuel line from the filter turned the key. No gas. So he went to the fuse box and checked the fuse. It was blown. Changed the fuse and the truck started rite up. Has a fuel leak now that it didn't have, cost me $300 wrecker bill over $2 fuse. But they say they checked the fuses. I guess it blew while the wrecker was bringing it to us. Lol. Definitely wouldn't recommend them. Would not adjust the bill any for there inadequate repair work.
Great place. Went to get inspection. Got me in and out quickly. Great customer service. Deffinetly recommend taking your car to see Christopher.
on 5/26/23 my daughter was in a wreck we was never contacted to ask if we would like to come get the car, car gets towed by this company. With Monday being a holiday we had to pick the car up the fallowing day. on arrival we ask for a jack to assist with loading the car up, the reply was "we don't loan out our tools". I do not recommend nor will i ever use this company again.
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