Freddy’s Frozen Custard & Steakburgers

401 Holiday Dr, Ardmore, OK 73401, USA

About Freddy’s Frozen Custard & Steakburgers

4.1 / 5

from reviews

Is this your business?

    Nick Hansen
    -
    May 20, 2024

    Burger was decent. I had the California Style double cheeseburger. The cheese fries are terrible. The cheese tasted very synthetic. The regular fries were way better. The fries are stringy. The custard was great. We had the chocolate brownie delight as well as the signature custard with Heath bar instead of pecans. The bathrooms were gross. Bathrooms are a big deal because if they don't keep those clean then you have to wonder how well they keep up the kitchen. The staff wasn't too friendly, but they were okay. This restaurant is in the middle of nowhere so you would think they would be happy to have business. I had never been to Freddy's before and I wasn't sure what was on each thing so I was trying to ask questions. I would probably go back to Freddy's for the frozen custard, but will probably skip the meal.

    Veronica Risher
    -
    May 19, 2024

    Please tell us about your experience. Customer service was great. It's hard to find friendly and helpful service these days. The food was fresh and good. However, the hospitable environment and super helpful cashier is the reason we will continue to give our business to this establishment.

    Kimberly Hansen
    -
    May 19, 2024

    Pretty good overall. The fries are amazing there cheese fries not so much. There deserts were AMAZING. but there bathroom toilets were broken and kinda dirty.

    Terry Leafty
    -
    February 26, 2024

    Stopped in about 5 mins after opening...had left OKC earlier that morn and hadn't ate...was going to get it to go at drive thru, but the wife wanted to go in to use the restroom ...so we went in...the smell of OLD grease was wretched.... not smell of being freshly cleaned at all....I walked up to the counter to order...no one was there... but I notice an OPEN bucket with some chocolate looking mess all over it right in front of the register...across from there was a machine with yogurt flowing out of it into a bucket with NO SPLASH/SNEEZE GUARD covering the yogurt... this very polite young lady asked to take my order... As soon as I was done ordering, she informed that the register had just crashed.... so she started over on a different one...the another girl came up and told her not use that one...so she called a young man up to the front and told him what had happened...they got it fixed and I paid... meanwhile while waiting on my food, I noticed how filthy the whole place was...they had just opened and I was the first customer of the day...they must've not cleaned last night before closing, then as I observed further it was evident that this location hadn't been cleaned or deepcleaned for weeks if not months!!... the thot of possible rodents and bugs made me deathly ill... about that time, a young man with greasy looking hair(like not showered in days!) hanging down across his face called out #251 and pushed a tray with a hamburger in a basket towards the counter. Well I'm #252 and the only customer here and this order was supposed to be to go, I then informed the young man whom had fixed the cashier problem earlier, that my appetite had been ruin by the sight and smell.of the restaurant and would like my money back...he obliged and apologized, I told him what I had observed and he said he had only been there two weeks, I ask him for the GENERAL MANAGER, and he informed me the HE was the GM.... goodness can we not get any qualified people any more

    MsCattW
    -
    June 07, 2024

    If this is what your grease looks like we have a MAJOR PROBLEM!!! This is disgusting!! Can’t finish my food this is so gross!!!

    Freddy’s Frozen Custard & Steakburgers

    Our Address

    401 Holiday Dr, Ardmore, OK 73401, USA

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