Glenn’s Automotive

823 E Houston St, Sherman, TX 75090, USA

About Glenn’s Automotive

3.6 / 5

from reviews

Is this your business?

    Rebecca Albarran
    -
    May 01, 2023

    I came with my partner for an inspection, during the process I was informed the 3rd break light mount was out (only 1 of 3 bulbs in the mount was out). At first I said yes because I didn’t know if I had the tools to repair it right at the moment. Before the inspector got back to the vehicle with tools, we informed him that, that part of the service was no longer needed since we actually had the tools with us in the vehicle so we could just go down the block to a auto parts store to purchase the bulb at a MUCH cheaper price, he insisted on continuing after MULTIPLE times of us both letting him know we could do it ourselves very nicely. He refused to listen and stop, he just kept saying “No, I can do it!” or “I got it!” acknowledging he IN-FACT heard us but he also took our light mount with him when he walked away so we couldn’t stop him physically without being aggressive to an extent, which is NOT what I wanted. He tried to charge me $30 to replace a 2in bulb that cost $4-8 at an auto parts shop that we didn’t want replacing. I calmly refused to pay at checkout due to the situation I encountered and his reply was “I couldn’t hear you and I didn’t hear him either” after we stood less than 5ft from him during the whole process. We returned the bulb our selfs and left! I did offer to pay for my inspection rightful so since it was completed and printed out but because I left and came back with the bulb replaced on my own. I came back to pay for my completed inspection so it wouldn’t end up a waste of time for us both because I hate to have conflicts at businesses but the elderly inspector AND “boss” (I don’t think he was the real boss) refused to give me the passed inspection sheet that was done 20mins before because I essentially didn’t let him overcharge me for the bulb so I took my needs elsewhere which was fine because I was NEVER coming back after this was done. No good moral standing repair shop would charge such an outrageous price for the part and “labor” anyways, especially after the customer continued to tell them that, that part of the service was no longer needed before starting the job! SCAMMERS!!

    warfighter 452
    -
    December 11, 2015

    I can't say enough good things about my experience with these guys. After a failed attempt at changing my alternator and water pump and a stripped alternator bolt I decided to throw in the towel and take it to a professional. I called up Glenn and he quoted me a reasonable price for everything. Not knowing anything about these guys I was a little nervous because you can never tell which mechanics will be honest. I dropped my car off with Glenn the next week a day later he called me up and told me my car was ready. I was very pleased that it all went down without a hitch. When I picked my car up Glenn popped the hood and went over every single aspect of the repair going above and beyond what I paid for making sure my car left the shop running better than when it got there. I will be taking my wife's car to him in the next couple of weeks. It makes me happy when I can leave a review like this because it means there are still honest repair shops out there. Like I said can't say enough good things about these guys very happy.

    Lyinn Whitt
    -
    February 17, 2021

    I saw good reviews and decided to take my car here. My biggest mistake ever. Probably they wrote all positive reviews by themselves.

    Lindsay Olszewski
    -
    October 16, 2014

    HORRIBLE SERVICE DIDNT FIX MY CAR BUT PUT OVER 100 miles on my car. When I went to pick up my car the guy didnt know where my car was or when it was going to get back. He couldnt get ahold of the man that was supposedly test driving my car. Dont go here horrible place!!!!!!

    Connie Shelby
    -
    March 29, 2019

    The inspector said had to have new windshield wipers, after he took his thumb nail and separated the blade from the metal and charged 13$ each for new set. I was in the vehicle watching him do it.

    Glenn’s Automotive

    Our Address

    823 E Houston St, Sherman, TX 75090, USA

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