About Holiday Inn Express & Suites Denton – Sanger, an IHG Hotel
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600 N Stemmons St, Sanger, TX 76266, USAInterested In Being Listed On This Site?
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Is this your business?
Don’t Get Left Out Of This Directory And Lose Business!
Our daughter was married 2/3/23. We had all of our family come in from all over Texas . Kevin, Ryan and Roxie made our hotel experience a 5 star. We have never seen a staff this professional and very well organized. Our rooms were very nice and clean. The breakfast was out of this world. Bacon, sausage, delicious eggs , biscuits and gravy etc. if you are ever near this hotel please stay with them. Thank you, for being there for our family for 3 nights. From the Dellinger’s and LeFevers.
What a mixed experience. The facility is newer, the lobby is great, parking is fine. Location is nice because it's near eateries, but bad right now (Spring 2023) because they're working on the roads around it and it's not easy getting to or from the place. The breakfast was trying to be good, with sausage and pancakes and scrambled eggs, but the eggs were burnt. At least the coffee was good. My room was mostly clean, except for dried on bits of someone's macaroni and cheese stuck to the carpet here and there. No matter, I peeled them off with my shoe. Otherwise the room was clean. But in the morning there were issues with the water. Turned on the faucet to see brown water gushing. Turned it off. Turned it on again to have no water gushing, only air. Called the front desk and was told it was an issue being handled, but I had to meet the 11 am checkout so I didn't get to shower. And that brings me to the churlish staff. The front desk was unstaffed almost the whole time of our visit. People were milling about in confusion, desperately ringing the bell to get help, but either no one showed up or it took forever. The staff was sometimes helpful and sometimes indifferent. The person cleaning the common areas and setting up breakfast really didn't seem happy to be there; a thick vibe of unwelcome was palpable. Would we stay here again? Maybe, but probably not. The mix of good and not so good wasn't awful, it was just off-putting. Perhaps with a little more time and fewer sudden maintenance issues, things will improve, but with all the hassles of traveling these days, we are not sure we want to chance it until things are genuinely better, and in fact they probably will improve, so we will wait for that.
Comfortable, good amenities. Noisy-lots of road noise from 35, lots of noise from the room above mine both caused disrupted sleep. Good breakfast with lots to choose from. Great lobby coffee. Would stay here again but will request a room facing the opposite direction.
The room itself was nice. There were bugs in the bathroom and on the nightstand. Getting off the elevator, it stunk of weed on the third floor. I could hear every footstep from the room above me. The staff is super friendly, the lobby is very nice and the parking is efficient.
Had a good overnight stay at this property. Front desk was very courteous and friendly. Didn't try the breakfast but rooms were clean and well stocked.