Holiday Inn Express & Suites Sherman Hwy 75, an IHG Hotel

2909 Michelle Dr, Sherman, TX 75092, USA

About Holiday Inn Express & Suites Sherman Hwy 75, an IHG Hotel

4.1 / 5

from reviews

Is this your business?

    Amy Raley
    March 08, 2024

    Anytime your elevator is down for repairs or renovations you should probably notify guests before locking them into a non-refundable booking, especially when placing them on the upper floors with no knowledge of their abilities to trek several flights of stairs. Being on the third floor with a healing fracture in my foot was immensely painful each time I had to do it. Your first floor Convenience shop could use some improvements as well. There was hardly anything stocked in it. I appreciate there are renovations going on but there was a very untrustworthy hole in our floor right between the bed and air conditioner. The shared entrance/parking lot was not well thought out or marked and full of pot holes. The positives were breakfast, excellent and the attendant was pleasant and professional. And the linens were nice and clean smelling. Other than that I would call before making a reservation to check on status of elevator.

    Nita Purcell
    May 19, 2024

    We stayed in room 105. The carpet near the a/c unit was wet. In the bathroom one light was out and the tub faucet was loose from the wall. They did allow us late check out. We had a 2 day reservation but left early due to condition of the room The brightest spot in the stay, the friendly lady who prepares .breakfast

    June 08, 2024

    Run down and dirty. Dark and dirty. Stains on the sleeper couch. Lamp shades. And carpet. Smelled terrible. Needs to be updated and cleaned.

    Amanda Thomas
    May 13, 2024

    I was originally in room 102 where we found numerous bed bugs after noticing them on our 2nd day at the hotel. My boyfriend got 4 bites from the bugs. I was moved to room 138 the shower floor was cracked and weak it felt like if I stepped wrong it would break. The bathtub had very low water pressure and took almost an hour to fill up just to use it. The ceiling above the ac had paint peeling off in huge chunks. To say I was disappointed in the stay was an understatement. The pool was greenish and had bugs all in it.

    Kathy Schultz
    January 12, 2024

    This place is a dump. We stayed in December 2023 and supposedly got the last room available even though we had a reservation for weeks. We checked in and our key didn’t work so I went back to the desk. Heather was very nice and accommodating and gave me new keys. Still didn’t work. Heather came up to the room and determined that it was the lock. She couldn’t give us another room because they were fully booked. She went to get a master key and lock kit and a half hour later another guest came up with their bags and got into their room. She returned and was unsuccessful in opening our door. Eventually she got maintenance on the phone and was able to “pop” the lock. We got into the room and none of the lamps worked except the bedside. Probably for the best because the room was dirty. One bed had not been changed and the bathroom wasn’t clean. We were exhausted and checked the other bed for bedbugs and it appeared clean. We crashed and left at the crack of dawn. The ac/heat unit sounded like it was on fire at about 3am. This place needs serious upgrades before it is branded. Not a nice place at all.

    Holiday Inn Express & Suites Sherman Hwy 75, an IHG Hotel

    Our Address

    2909 Michelle Dr, Sherman, TX 75092, USA

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