Is this your business?
Company sent someone in a timely manner to fix hot water heater . 1st day seem to have fixed. Not the case 2nd service day works came back. Lit heater again. I was charged $129.00, just for them to re- light heater that should have been fixed 1st time. 3rd time replaced a part., charged $90.00. Still not fixed. So 3 visits and over $300 later,not fixed. Do not use this company, unless you have money to throw away. 1 star cause workers were nice
I got L&R plumbing out for a toilet that was not flushing. They guys that came out were on time and were nice. They put their tool down the hole in the back yard although they had some trouble. The toilet was flushing. A week later the toilet was aging not flushing correctly (mind you this toilet was not used 1 time during this week, I found out it wasn't flushing again because I was cleaning the toilet) I called back and the lady in the office told me they could come back but they would charge me again. I told her nvm and called another plumbing company they came out thought they knew what it was before doing any work. Tejas plumbing immediately put a camera in the ground, it was what the what the guy thought, a broken pipe with tree roots growing threw. He said most likely they pushed a small hole threw the clog and that's why the toilet flushed when L&R was here. He also told me to always ask them to put a camera down instead of blind guessing like L &R did.
The plumbers did a good job. The ownership however is pretty horrible, didn't finish the job & refused to come back out. Live & learn. Make sure you withhold payment until 100% complete.
Guys were super nice and knowledgeable, great attitudes. Disappointed though because I was charged 65 for sink drain that was not cleared. I already knew how to hook up the p trap, I took it apart and placed a bucket under to catch water months ago. I needed main drain cleared or an estimate to fix but no solution was offered
The lady that answers phone is very pleasant & willing to assist. The repairman was also very nice & courteous. I will continue to use L&R for my plumbing needs. One other thing, during the major TX no power & water shortage in February 2021 this lady was courteous each time I called to see if they were going to be able to get to me that day...never rude. The guys came & worked in a very muddy mess but were very courteous & never said anything about working in it. I appreciate this company.
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