Waited 30 minutes in the drive through watched the person in front of me get thier food then pulled up and no one was there eventually was able to flag someone inside down. They acted like they couldn't open the window and put a sign on the window saying go inside to order. Ordered inside and got my food along with everyone else that had been waiting in the drive through behind me. Mentioned the wait we all had in the drive through and got a half hearted apology. Absolutely terrible service, do better!
Slowest drive thru I've ever been to. No exaggeration. Be prepared to wait 20+ minutes. Also no exaggeration. I keep coming here because it's close and I have a problem and most of the time, day or night, the wait is very long. They usually aren't even that busy when it's like that. I've worked a drive thru before and this isn't normal. Tisk tisk man. Guess I'll wait again tomorrow night
Don’t trust the operating hours posted on the front door. I arrived at 8:26 and was served quickly. But as I sat down at 8:33 to dine in an employee locked the front door well before the posted 9 pm closing time. That was followed by 3 staff members gathering in the back corner to eat. A few others were operating the drive through. Just before I left a couple parked at 8:47 and strolled to the locked front door. They got back in their car and drove away—not into the drive through lane. As I said… Don’t trust the operating hours posted on the front door. There were dirty tables. The bar in front of the drinks was downright nasty with different flavors spilled on it. Just watched another list customer try to open the door at 8:57. Heavy sigh…
Worst experience ever. Food looked like its been sitting out for an hour. Even the orange chicken was dry. When i walked in all i see is employees standing around or lounging in the dining room. Very unprofessional atmosphere and the quality of food was under par. I should have went to mcdonalds, it would have at least been fresher than this garbage!
So disgusting. Cook was eating with her hands and touching her face. Never washed her hands. Spoke with Juan, the manager and gave us a partial refund on a gift card when we paid cash. Never addressed the problem.
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