Worst Pizza Hut I’ve ever been to in any state EVER. Ordered to eat in and they boxed it and put it in the to go orders and left us sitting in the restaurant without our food. Staff was rude to us and each other. Restaurant is filthy inside. Terrible customer service. Don’t waste your money.
I ordered delivery yesterday and when the delivery person delivered my order she said she was across the street knocking on someone else's door and I should have included in the note section the name of my business so she can find it. Also she said she called my phone and I didn't answer. Then when she opened her bag to give me my pizza, it was not in there. She has to go back and get my pizza. By the time she returned my pizza was barely warm and also at the end of the business day so I did not call or request another pizza. I called today and told them what happened the lady on the phone cut me off saying ma'am ma'am ma'am, told me the total for my new pizza, full price! I told her I would not be ordering delivery this time. They didn't even apologize! I am at work alone a lot so I don't get to leave so I depend on delivery service for lunch some days and there isn't a lot to choose from in Whitesboro. I am very disappointed.
Small portions and overcooked or over proofed bread sticks. I love pizza hut because their crust is so crunchy and the toppings are awesome, but higher prices and smaller portions kinda killed it for my big family. Still awesome for a couple or some teens on their own or a very young family, but if you're trying to feed a crowd you're out of luck if you want to keep costs down. That being said service was great here and the place was clean so honestly their problems are more corporate than location.
The melts are nothing like the commercial. Expected meaty fold over like a pan supreme. We ordered meat lovers and a chicken bacon. Hardly any meat. No bacon to be found. Very disappointing. Store is dirty most times when we visit. Staff behind counter seem clueless. One nice young man has been there twice. Rest are rather rude. Won’t order these again. Believe the commercial is false advertising. Not what you get. Marinara sauce was watered down also. Not good.
My sister and I enjoy eating here, we usually get it to go. It’s always hot and delicious. Once I went inside to order and the place was spotless. Thank you
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