The hotel is out dated. It needs some remodeling or renovations. The big dip in the driveway was unexpected. Luckily, we drove in slow. The room was clean. Breakfast was mediocre.
It was quiet. Didn't smell musty like some lower rank hotels. Door to the room looked like it had seen better days (Visible gaps and not really all that secure feeling). Water pressure in the shower was pretty low. But it fit the need. Have only stayed in one room so it may not describe the rest of the place. Overall would probably stay again if I had to.
Rooms are good clean and well stocked. Ice is only available in the main area. There idea of hot water needs to be addressed. If there's anything going on at the casino north of here and you want to extend your stay they will tell you they are sold out for that date. They are hoping to be sold out.
I actually like quality inns I prefer them but this mor ing some old Indian dude yelled at me for taking my breakfast to my sleeping husband. Ive never been told I couldn't take the plate of food from the eating area before. The service from front desk was kind but this guy waving his hand at me telling me don't you do it. I'm just perplexed. I paid to stay here and I'm bringing my husband a waffle.. smh we are staying at another one in valley view instead hopefully that goes better. I was just about to buy another night until I was treated like a child .. like this paper plate is going to mess up the room.
Paid extra to check in early. Filthy room no sheets, trash full, not cleaned AT ALL! Had to wait 2 hours. Moved to different room and whole room was flooded by the air conditioner it was literally splashing on the carpet when walked on. Wouldn't give us a new room until next day and wouldn't give us any refund or discount unless we stayed another night. It was only $20 they discounted. The extra charge we paid to check in early. The housekeeper was telling us it was our fault and very mean when we checked in with it like that and my husband was able to tell them it was draining the wrong way. The only reason they get any stars at all is because of the great front desk agents like Paula and the other 2 women. The owner, manager, and housekeeping were so terrible that I will never be back or recommend them to anyone
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