It may be a Quality Inn, but the quality is poor. We booked a double queen suite for 5 people and were only given 2 towels. Our toilet paper was also gone. I killed a few black beetles in our bathroom. The room had a really odd smell, so that we went and bought something to make it smell better during our stay. We stayed 4 nights and never received maid service, no clean towels, no trash cans emptied, etc.
My sister in law had food left behind in the first room she was given. In the second room, she had lots of black beetles and crickets!
Hallway smelled like smoke when we first walked in. Room was very dimly lit, even when every light was on. Our room keys had to be reprogrammed multiple times a day for some reason, even when we took extra care to not put them anywhere that could compromise them. Our lock was loose on the door frame, and the door did not shut properly unless you pulled or pushed it tight shut.
Pros: Breakfast was decent after the first morning. Biscuits and gravy were delicious. Nighttime front desk person was the friendliest one there.
Edit to reply to business: Neither my husband nor I saw any "letter" telling us that we had to request maid service. I did however see a paper that said our towels would be replaced on the third day of our stay. It was not done.
Don O
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December 20, 2022
Nice clean and large room. Comfy beds and very quiet. Good nights rest. Pet friendly with a fee of $15. Friendly employees. Breakfast could have been better, but it wasn't bad. Biscuits & Gravy, muffins, toast, waffles, fruit, oatmeal, coffee and juices. The Breakfast lady was very friendly and constantly wiping things down, cleaning and checking the Breakfast items. Night front desk lady and morning front desk ladies we very friendly. Met the Manager and she was very nice as well. Highly recommend this hotel.
Matthew West
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December 30, 2022
This particular Quality Inn was definitely lacking quality! We came rolling in late at night ahead of a major winter storm.
We had two rooms for our party of six. The night clerk was actually very friendly and inviting, although I should have taken the hint when he said to be sure to call him when (not if) we found anything wrong with the room.
First, the good; The beds were comfortable and the continental breakfast was decent and the coffee was good!
The not so good: Our room was dimly lit with what seemed liked a 5 watt bulb in the light above the door and the rest of the lights weren't much better. You could see where they painted over a major roof leak, pulled stuff (old furniture?) from the wall and left the holes and cracks in it.
The bathroom was somewhat clean (toilet and sink wise), but it was obvious the cleaning crew doesn't know how to get corners of the wall or the edges of the bathtub as it had dirt, mold, and mildew.
We awoke the next morning to a howling cold wind, with most of it coming through the window. I found that the windows were not latched properly and the outer glass was shattered on one of them (it was a double pane window so the inner glass was still in place).
In my mom's room, she had no hot water. When she called the front desk, they pretty much told her she didn't know how to turn the faucet to hot and didn't offer to send someone to even look at it! It wouldn't be so bad if my special needs brother was the one trying to shower!
We quickly packed to get out of there. As I had my hand on the center table between the beds, a roach decided to crawl across it! Yuck!
The morning clerk did not seem interested at all in the quality of our stay and was more concerned about the frigid temps since he had to smoke outside.
Until this property gets refreshed, we won't be staying here again.
Itz Kylee
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October 16, 2022
I give it zero stars!! This is the worst place I have ever stayed. When I tried putting the card in to open the door, it was open. The deadbolt was broken off. The toilet had a ring like it hadn't been cleaned in month. The bath tub had dirt and grime and was unclean. The windows overlooking the parking lot were so filthy you could barely see out of them. We tried to watch television and there was not a remote.
Youll Never Know
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October 31, 2022
We have always stayed at Quality/Comfort inns but after this time were not so sure, we found mold in the bathroom, 2 hand towels and no bath towels, entry door would not open but the desk lady figured out it would only open if you pulled the handle upwards, both the deadbolt and inside door clasp? lock broken, bathroom door wouldn't close because the floor was bowing up and the floors squeaked terribly when you walked waking everyone up, at 12:30 am the smoke detector was going off for a low battery, large chunks of the ceiling were falling off in the hallway in front of our door #203, when your tired and just want to sleep this is less than idea place to go. Breakfast was lacking in selection (No Protein's, eggs, etc.) but the food was ok.
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It may be a Quality Inn, but the quality is poor. We booked a double queen suite for 5 people and were only given 2 towels. Our toilet paper was also gone. I killed a few black beetles in our bathroom. The room had a really odd smell, so that we went and bought something to make it smell better during our stay. We stayed 4 nights and never received maid service, no clean towels, no trash cans emptied, etc. My sister in law had food left behind in the first room she was given. In the second room, she had lots of black beetles and crickets! Hallway smelled like smoke when we first walked in. Room was very dimly lit, even when every light was on. Our room keys had to be reprogrammed multiple times a day for some reason, even when we took extra care to not put them anywhere that could compromise them. Our lock was loose on the door frame, and the door did not shut properly unless you pulled or pushed it tight shut. Pros: Breakfast was decent after the first morning. Biscuits and gravy were delicious. Nighttime front desk person was the friendliest one there. Edit to reply to business: Neither my husband nor I saw any "letter" telling us that we had to request maid service. I did however see a paper that said our towels would be replaced on the third day of our stay. It was not done.
Nice clean and large room. Comfy beds and very quiet. Good nights rest. Pet friendly with a fee of $15. Friendly employees. Breakfast could have been better, but it wasn't bad. Biscuits & Gravy, muffins, toast, waffles, fruit, oatmeal, coffee and juices. The Breakfast lady was very friendly and constantly wiping things down, cleaning and checking the Breakfast items. Night front desk lady and morning front desk ladies we very friendly. Met the Manager and she was very nice as well. Highly recommend this hotel.
This particular Quality Inn was definitely lacking quality! We came rolling in late at night ahead of a major winter storm. We had two rooms for our party of six. The night clerk was actually very friendly and inviting, although I should have taken the hint when he said to be sure to call him when (not if) we found anything wrong with the room. First, the good; The beds were comfortable and the continental breakfast was decent and the coffee was good! The not so good: Our room was dimly lit with what seemed liked a 5 watt bulb in the light above the door and the rest of the lights weren't much better. You could see where they painted over a major roof leak, pulled stuff (old furniture?) from the wall and left the holes and cracks in it. The bathroom was somewhat clean (toilet and sink wise), but it was obvious the cleaning crew doesn't know how to get corners of the wall or the edges of the bathtub as it had dirt, mold, and mildew. We awoke the next morning to a howling cold wind, with most of it coming through the window. I found that the windows were not latched properly and the outer glass was shattered on one of them (it was a double pane window so the inner glass was still in place). In my mom's room, she had no hot water. When she called the front desk, they pretty much told her she didn't know how to turn the faucet to hot and didn't offer to send someone to even look at it! It wouldn't be so bad if my special needs brother was the one trying to shower! We quickly packed to get out of there. As I had my hand on the center table between the beds, a roach decided to crawl across it! Yuck! The morning clerk did not seem interested at all in the quality of our stay and was more concerned about the frigid temps since he had to smoke outside. Until this property gets refreshed, we won't be staying here again.
I give it zero stars!! This is the worst place I have ever stayed. When I tried putting the card in to open the door, it was open. The deadbolt was broken off. The toilet had a ring like it hadn't been cleaned in month. The bath tub had dirt and grime and was unclean. The windows overlooking the parking lot were so filthy you could barely see out of them. We tried to watch television and there was not a remote.
We have always stayed at Quality/Comfort inns but after this time were not so sure, we found mold in the bathroom, 2 hand towels and no bath towels, entry door would not open but the desk lady figured out it would only open if you pulled the handle upwards, both the deadbolt and inside door clasp? lock broken, bathroom door wouldn't close because the floor was bowing up and the floors squeaked terribly when you walked waking everyone up, at 12:30 am the smoke detector was going off for a low battery, large chunks of the ceiling were falling off in the hallway in front of our door #203, when your tired and just want to sleep this is less than idea place to go. Breakfast was lacking in selection (No Protein's, eggs, etc.) but the food was ok.