Please listen to me carefully!!! You don't want to stay here. They false advertise Continental Breakfast when you only receive a waffles with no syrup and cereal and milk...that's it. They want cash for everything. The front desk ladies were rude and not helpful. You have to pick up your clean towels from the front desk in which they never had them. The coffee pot in the room didn't work, and they didn't bring another. Please don''t stay here because you'll be disappointed. Plan your stay carefully...this isn't it. The INN is a better choice. Save your money...you have been warned.
Tamika Clark
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February 26, 2023
Make this place your last resort. Customer service was horrible. You have to ask for fresh towels and go get them. They never had the towels after telling my husband to come back twice. Receptionists were rude. LISTEN there's no continental breakfast. They offered waffles and cereal, no meat or eggs. I was told they stopped serving eggs and meat...just go ahead and visit Cracker Barrell. Coffee machine in the room doesn't work! Don't stay here...you will be dissatisfied and disappointed 😥. They're mean rude and uncaring. Thank me later!!!!!
Bojack Blanchard
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January 04, 2023
I was happy to find they had rooms. Everywhere else was booked. The lady at the desk was friendly and helpful. The room was clean and comfortable. It's close enough to the casino to make it extremely convenient.
Kai L
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January 31, 2023
GO TO FAIRFIELD INN IN GAINESVILLE INSTEAD!
Worst stay at a hotel and I paid $254 for it. I have never been treated so rudely and disrespectfully by a manager in a hotel.
We were stuck at 11pm in the north Texas storms and I-35 was closed. This was the only hotel near us with a room open and we got the king suite. The bed was extremely uncomfortable, literally SPRINGS. We had to pay $4 for a toothbrush and they didn’t have toothpaste. The room weirdly had a bathtub in the corner of the bedroom?
In the morning, the manager denies us of a late checkout while the roads are still iced over. Calls us at 11:11am and says if we don’t leave by 11:15 she would charge us for another night. My boyfriend was working remote and was literally on a sales call right before she called. Then we almost got stuck in the ice/snow trying to leave the hotel parking lot.
The lady working at night was very nice but the manager was extremely rude to us.
We booked a room at the Fairfield inn for $115. Arrived early and they were accommodating and let us check in 3 hours early, modern, bed is so comfy, vibes in the room are great, the hotel itself is new and the employees made us feel welcome and cared for!
Christy Weins
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February 24, 2023
The room was ok. The Spa tub in room didn't work, no extra blankets or towels available. No soap in the machine for a shower. Slim picking for free breakfast. Positive note it was very close to winstar.
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21982 Black Jack Rd, Thackerville, OK 73459, USA
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Please listen to me carefully!!! You don't want to stay here. They false advertise Continental Breakfast when you only receive a waffles with no syrup and cereal and milk...that's it. They want cash for everything. The front desk ladies were rude and not helpful. You have to pick up your clean towels from the front desk in which they never had them. The coffee pot in the room didn't work, and they didn't bring another. Please don''t stay here because you'll be disappointed. Plan your stay carefully...this isn't it. The INN is a better choice. Save your money...you have been warned.
Make this place your last resort. Customer service was horrible. You have to ask for fresh towels and go get them. They never had the towels after telling my husband to come back twice. Receptionists were rude. LISTEN there's no continental breakfast. They offered waffles and cereal, no meat or eggs. I was told they stopped serving eggs and meat...just go ahead and visit Cracker Barrell. Coffee machine in the room doesn't work! Don't stay here...you will be dissatisfied and disappointed 😥. They're mean rude and uncaring. Thank me later!!!!!
I was happy to find they had rooms. Everywhere else was booked. The lady at the desk was friendly and helpful. The room was clean and comfortable. It's close enough to the casino to make it extremely convenient.
GO TO FAIRFIELD INN IN GAINESVILLE INSTEAD! Worst stay at a hotel and I paid $254 for it. I have never been treated so rudely and disrespectfully by a manager in a hotel. We were stuck at 11pm in the north Texas storms and I-35 was closed. This was the only hotel near us with a room open and we got the king suite. The bed was extremely uncomfortable, literally SPRINGS. We had to pay $4 for a toothbrush and they didn’t have toothpaste. The room weirdly had a bathtub in the corner of the bedroom? In the morning, the manager denies us of a late checkout while the roads are still iced over. Calls us at 11:11am and says if we don’t leave by 11:15 she would charge us for another night. My boyfriend was working remote and was literally on a sales call right before she called. Then we almost got stuck in the ice/snow trying to leave the hotel parking lot. The lady working at night was very nice but the manager was extremely rude to us. We booked a room at the Fairfield inn for $115. Arrived early and they were accommodating and let us check in 3 hours early, modern, bed is so comfy, vibes in the room are great, the hotel itself is new and the employees made us feel welcome and cared for!
The room was ok. The Spa tub in room didn't work, no extra blankets or towels available. No soap in the machine for a shower. Slim picking for free breakfast. Positive note it was very close to winstar.