Red River Inn and Suites

21982 Black Jack Rd, Thackerville, OK 73459, USA

About Red River Inn and Suites

3.2 / 5

from reviews

Is this your business?

    Elena Ruiz
    -
    May 26, 2024

    PLEASE READ BEFORE BOOKING!!!! I gave it 1 star, but that will be for location. Our stay was a nightmare! I didn't think I booked to stay at the roach motel. Staff were very rude and made excuses when confronted about the roaches and cleanliness of the toilet. The elevator was also out of order. The luggage dolly had flat tires, and we weren't able to use it. We were on the second floor. For the amount of money they charge to stay, they should be able to maintain equipment and fumigate for crawling bugs. Just want everyone to know what to expect when staying at the hotel. Big disappointment!!!!!!

    Nik Worrell
    -
    May 01, 2024

    The only thing it has going for it is the location. All though it is nice at a glance, it drastically lacks in service. I was here with a crew doing tornado cleanup so we had long days. Not only was the comp breakfast lacking and pathetic.on the crews second day we asked for our rooms to be turned down and fresh towels, the response from the front desk was we can give you the stuff and you can do it yourself and that’s a direct quote. A couple of the guys and myself had a few choice words and needless to say the next day the company found us a more accommodating hotel.

    Jennifer Coleman
    -
    February 23, 2024

    We loved our stay! The rooms were very clean. I am so glad we didn't listen to the negative reviews on here . The manager even gave my son's a double bed room for the price of a king ! 5 stars for the service we received from check in until check out!

    Brittany Gutierrez
    -
    May 28, 2024

    Save yourself and DONT STAY HERE. It was our 10th anniversary and my husband booked a room for Saturday. When we made it to the hotel we decided to stay a extra day. The lady told us we could do a stay over at 119.00+ tax. I asked if I could put the stay over on my cc instead of my husband's and she said yes. She took my card and info. Our room key got deactivated and we went downstairs and she said it was do to the room being booked on my account so she reactivated and everything was fine until the day we left. We realized that they charged my husband's card a additional 235.19. We went to the front desk and was told there was nothing they could do but I could call the manager in the morning. No receipt for stay or anything was given to is. I called this morning the very next day and manager was extremely rude. She said there was nothing we could do and if I let them know a day earlier than she could have looked at everything. I told her we did and she said her employee didn't leave a note. I also explained the price difference and she said she don't know why we were told that. She kept calling the lady that booked us the blonde lady which was weird cause a manager should know the names of employees plus she would never say her name. She then told me my card was denied and LIED and said she asked my husband if she could charge his. That never happened or we would have taken care of it then cause we knew there wasn't enough to cover on his card I had plenty of money on mine. Now my husband has overdraft fees and we payed double what we were told. I still can't believe the manager flat out lied. I asked about the card that was denied and the last 4 digits wasn't even my card I gave them. Everything about it was shady and I will never stay there and tell everyone about their dishonesty. We've stayed in many hotels and have never encountered this. I believe she was just trying to cover up their mistake and lie her way out of it on our expense. Don't be their next victim. I would love to talk to their cooperate office. Plus breakfast was horrible. They never restocked it and both days had no waffle mix and was out of most items. Shower was horrible. It sprayed in a circle that went around your entire body and didn't even get you wet. Took forever to rinse hair.

    dawn goldring
    -
    May 08, 2024

    Read the Reviews before you stay here!!!! the hotel was clean and the coffe was decent...but We had no Tv and breakfast was.... I'm really not sure what that was ...in a Hotel! The toiletries were not individual, they use a dispenser for all. Paid Full price for a 1 weekend night and was charged Twice! Called Hotel and lady was rude!! Beware

    Red River Inn and Suites

    Our Address

    21982 Black Jack Rd, Thackerville, OK 73459, USA

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