Is this your business?
We've stayed here twice and it's not bad. It's very close to the casino and you can walk across the street to the Inn where there's shuttle service to and from the casino. We noticed a funky smell in the lobby on our recent stay but our room was clean and decent. They let you know at check in that if you're not out of the room by 11am the next day, they'll charge you for another day (which is a little extreme) and they mean it. 10 minutes before 11am they'll start blowing you up on the phone to make you get the hell out (which is over the top). I haven't really had that experience before except for here.
Nice location with casino in walking distance and pool. But pool was green and full of bugs in the middle of summer. Front desk was reluctant to provide extra towels for our suite housing a family of 6 with 3 beds, but only 4 towels. You must bring dirty towels and pickup clean ones at front desk. Drains did not drain in the sinks, food purchased from the convenience store was expired and there were damages to the room you can see were repaired, kinda. The elevator also had damaged buttons that promted me to take the stairs instead, more of a safety concern for me personally. I hate to complain, but for the money spent, there was so much left to be desired. We didn't choose a small room and cram our family in, we informed them there were 6 of us. We chose to pay more for a 'nice' place to rest on our way through after a long day of driving. But this was not it. I'm sorry again, but I read reviews, so this is for those who do too.
Location is great if your gambling but that's about it. Room was clean but smelled like mildew. Bed was hard felt every spring in the bed. When we were leaving the room we were threaten with extra fees if we were not out the room exactly on time. They said 1 minute over and we would be charged.
When we checked in I immediately asked for more towels I was told I could not get more towels until I gave them my dirty towels. I asked about the shuttle to the casino they said they didn't have a shuttle but it was listed on your site. After getting to the rooms I asked for extra blanket I told you don't extra blankets. First night stay notice no housekeeping beds not made trash not emptied. Went to get in the pool it was dirty I was told pool cleaned once the day it was evident it hadn't been cleaned on this day 7-15-2023. This could be an great place to stay if you pay more attention to customer service and providing the amenities you list on your site. The rooms are very spacious and nice but that's it. Stay July 14, 2023 through July 17, 2023.
Beyond disappointed with everything! I’ve reached out to a manager and spoke about my concern and they agreed to refund me and even sent a confirmation of refund to the third party I booked thru but never refunded their virtual card. Would really appreciate if someone can reach out to me to talk about this.
Don’t Get Left Out Of This Directory And Lose Business!