This place needs help badly. I waited almost 40 minutes for our food. The first time it came out it was wrong. The kid named Jimmy that works there is awesome. He knew we had been waiting for a long time. When he realized out food was already cold he had it remade. He was the only one working as a carhop that I seen. He was actually the only one working that I could even see thru the window. There were other people in there but not a lot of working going on. They were busy and everyone else was walking outside going to the store next door hanging out at the back of the building doing who knows what with their friends that showed up on bikes. The kid that ran to the store then went back in to the kitchen. He had long hair with no hairnet on and his hair pushed down to his face with his hat. Not to be rude but as a restaurant manager myself I would never allow someone like that to be in our kitchen. Especially after coming in from outside not washing his hands or putting on gloves and just started making food. Jimmy needs a raise or something. I tipped the kid $40 just because he was the only one even trying to get the food out that was being made. Every time I go there he seems to be the only one working. They had random guys on bikes running in and out of the store. I'm pretty sure if the health department showed up and seen half of what I seen going on at this place it would not fly with them. They need help. Not 1 manager that looks like a teen trying to run this store by himself. Maybe bump jimmy up to management. He seems to at least try to get things right as everyone else messes them up. He is the only reason I gave a 5 star review.
They have been getting my orders wrong more regularly now. Not just on one item, but multiple items in the same order. They either aren't paying attention or don't care. Both more than likely. It wasn't very busy either.
There is no public bathroom here or at the gas station next door. But the food did come out hot and pretty quickly. Unfortunately the burgers weren't very good they were kind of soggy
So to be fair we came at 9pm and ordered food, we were traveling. We ordered off the app, and both burgers were completely wrong. The french fries were extremely old, like cold!! It was really disappointing. We were very hungry and excited to get Sonic, but it was not worth the $35.00. It’s frustrating paying almost $40.00 for dinner almost all the food was not right and cold.
Took 30 mins to get my food, and then it was 1/2 the size. Plus forgetting my sauce that I asked for originally. Not at a busy time (8pm)
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