I haven’t been to this Subway in years. Thought we would give it a try. Food was fine as remembered. Store was fine. Service was awful. Three teenage kids fumbling over each other took quite a long time to make our order while the line of people piled up behind. Two of the young people started my order by arguing with each other. When they finished the girl stood there staring at me. I gave her a few seconds to speak to me like a customer and she just kept staring. So, I asked if she was ready to take my order and she looked at me like ‘duhh’ and softly said yes. She was awful. She wouldn’t listen. When I asked her to explain what types of cheeses they had she pointed at them all and said ‘we have these’. I asked if they had a kid combo and they all looked at each other confused. The same girl said ‘yeah… I think it comes with a kid sandwich, chips, drink, and cookie’. There were several other issues putting it all together, but I finally made it to the register. I asked which cup was for the kid combo and for a reminder of what came with combo. The young man said ‘whatever you want’. I asked again what came with the combo and he looked around at his coworkers and they all agreed there actually was no kid combo. Food was good. Service was really bad. The employees seemed untrained. They didn’t know the menu. They had no good process in place to make the orders. They argued with each other. Pretty disappointing.
Visiting from LA, didn’t know what to eat so I looked around and found this subway, I was greeted by this young man, he had curly hair, whoever that was needs a raise! Because he was amazing and answered all my questions! After that, a girl made my sandwich and i tell you! She knew how to make them! I was given my sandwich and they all greeted me with a smile, I asked for her name, she told me “Nuvia” she should definitely get a raise! She works so hard
Went through the drive thru. This Subway does not honor any commercial deals or any deals. The sub Bread has gotten smaller. The meat portions have got smaller, but they want to charge you $10 for a turkey footlong. It would be better to drive to Melissa,Tx and eat at Jersey Mike's. This Subway is the worst in Texas. The owner is taking advantage of the Bonham Residents. I will never give you my business again. I work to hard to get too little. I pray to God that you go out of business when the Whataburger and Jersey Mike's come to town. I would have given you a zero, but you can't.
Ordered a meatball sub. 4 employees and I was the only person in line. It somehow took 20 mins while the majority of the crew sat in the back in my full view doing NOTHING. THIS IS WHAT I GOT ARE YOU KIDDING!!!
The sandwich I recently ordered seemed like it was short on meat! This location doesn’t honor the company coupons which are put in the local paper. If you’re not going to honor the coupons take them out of the local paper! Quality has gone down prices continue to rise!
Don’t Get Left Out Of This Directory And Lose Business!