Subway
1921 TX-121, Bonham, TX 75418, USA
Our Address
1921 TX-121, Bonham, TX 75418, USAInterested In Being Listed On This Site?
Don’t Get Left Out Of This Directory And Lose Business!
Don’t Get Left Out Of This Directory And Lose Business!
Ordered a meatball sub. 4 employees and I was the only person in line. It somehow took 20 mins while the majority of the crew sat in the back in my full view doing NOTHING. THIS IS WHAT I GOT ARE YOU KIDDING!!!
Do not go to this Subway. I ordered a sandwich at the drive thru, the bread was hard as a rock , and I said no tomatoes and had plenty of them in my sandwich. Poor customer service, and unable to get food right or have it fresh, like most subways.
Once again, I paid extra for an ingredient I did not receive. This is the second time I’ve paid for avocado and it was left off my to go sandwich. I ordered through the app, so the ingredients requested were so very clear and in writing. Last time, management wasn’t concerned and didn’t offer to refund me. I brushed it off, thinking it wouldn’t happen again. Well, it happened again and I’m sick of paying extra for nothing. How hard is it?
Bonham, Tx subway has been going downhill for years. I decided to try it tonight as I was craving it. I should have stuck with my gut. The guy working tonight 10/7/2022 was not only rude but after paying for my food online kept telling me to leave the store and that is corporates policy. It started when I was standing in the express lane for nearly 10 minutes, noone looked at me, asked if I needed help or anything, they werent busy at all but I was kindof in a hurry and I didnt want to interupt as they were slowly making there way thru the 2 ppl in line. So i decided to go through the drive thru since now I am in a hurry. I told them I had a to go order and the guy just kept saying " come inside, come inside". Very rudely, he didnt even listen to me as to why I was in the drive thru lane (that was empty).I have been to restaurants where they have a "to go" rack, however, in other towns you have to go to the checkout and tell them you have an online order and they tell you its on the rack. When I finally got to speak with someone at the register inside I explained I had a to go order already paid for etc. She politely told me to basically find my (now incredibly cold sandwich) on the rack and I explained that noone told me that I could just grab it. The drive thru guy was incredibly rude and at that point he heard me and just kept telling me to leave. I love the subway franchise, but this one absolutely sucks. Yeah the food is ok, but really noone here needs to be in a customer service position as they have to intention to help a customer out.
Came in an hour before closing danasia was our sandwich maker an was very irritated an rude, not good customer service. We're suppose to treat others the way we want to be treated an when I asked for my receipt it was a problem🙄. There are other jobs out there if your not happy it's up to you too do something about it!!