1921 TX-121, Bonham, TX 75418, USA

About Subway

3.8 / 5

from reviews

Is this your business?

    bobby stegman
    May 16, 2024

    Guess the employees get to decide what they want to make and not want to make. Came in at 9:25 and was told they would not make a pizza because they close in 30 minutes.

    Laura Starbuck
    December 31, 2023

    Stopped in to grab lunch really quick on our long drive home and grabbed a sandwich. Misty is absolutely wonderful and provided great customer service. Have a Happy New Year, Misty!

    Rusty Turpin
    September 30, 2023

    I haven’t been to this Subway in years. Thought we would give it a try. Food was fine as remembered. Store was fine. Service was awful. Three teenage kids fumbling over each other took quite a long time to make our order while the line of people piled up behind. Two of the young people started my order by arguing with each other. When they finished the girl stood there staring at me. I gave her a few seconds to speak to me like a customer and she just kept staring. So, I asked if she was ready to take my order and she looked at me like ‘duhh’ and softly said yes. She was awful. She wouldn’t listen. When I asked her to explain what types of cheeses they had she pointed at them all and said ‘we have these’. I asked if they had a kid combo and they all looked at each other confused. The same girl said ‘yeah… I think it comes with a kid sandwich, chips, drink, and cookie’. There were several other issues putting it all together, but I finally made it to the register. I asked which cup was for the kid combo and for a reminder of what came with combo. The young man said ‘whatever you want’. I asked again what came with the combo and he looked around at his coworkers and they all agreed there actually was no kid combo. Food was good. Service was really bad. The employees seemed untrained. They didn’t know the menu. They had no good process in place to make the orders. They argued with each other. Pretty disappointing.

    Nicholas Green
    October 27, 2022

    Ordered a meatball sub. 4 employees and I was the only person in line. It somehow took 20 mins while the majority of the crew sat in the back in my full view doing NOTHING. THIS IS WHAT I GOT ARE YOU KIDDING!!!

    caressa blackman
    September 12, 2021

    Do not go to this Subway. I ordered a sandwich at the drive thru, the bread was hard as a rock , and I said no tomatoes and had plenty of them in my sandwich. Poor customer service, and unable to get food right or have it fresh, like most subways.


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    1921 TX-121, Bonham, TX 75418, USA

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