Vino’s Italian Kitchen
777 Casino Ave, Thackerville, OK 73459, USA
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777 Casino Ave, Thackerville, OK 73459, USAInterested In Being Listed On This Site?
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Really impressed as we expected very little from a casino restaurant. It takes the best aspects from chains like Olive Garden and Cheesecake Factory but bad it for an intimate atmosphere. I believe Shay was our waitress, Really nice and helpful. Everyone was really attentive for Saturday night when it was busy everywhere at 8pm. Breadsticks were flavorful and good chew, not stale in the slightest or oily. Salad was great with a light dressing. The only negatives we brought up was it being heavy on the salt. We sent the fried calamari back as it was too salty, we didn't request a replacement as it was close to our entree coming. Even our entree was a bit salty, but it was great with the other herbs, fresh sage was especially delicious. We plan to go back and hope the heavy salt was unusual. Prices were also reasonable.
This restaurant is supposed to be "fine dining" IT IS NOT! The food is not bad, but the service is deplorable,and a huge disappointment! I used to work in the service industry, so I'm very sympathetic with who may be having a bad day, BUT there's no excuse for RUDENESS! I simply asked for a bread plate. The server stated she would be bringing out the salad. When the salad came we were all still holding our bread in mid air, waiting for the bread plate, so I asked NICELY AGAIN could we please have a bread plate. She left the table , and a few minutes later she came back asking if everything was all right. I then said if I have to ask 3 times for a bread plate, I would go get the manager. I actually had to point to the bread plates on the shelf ! She confronted me at the end of the meal by saying she had heard that I made a comment about "HILLBILLIESI" which I did but only to my family. ( And in a quiet voice) I said , " Do hillbillies not use bread plates?" When she confronted me , I told her ( in a teaching manner) I told her that when a customer asks for something, you either get it for them or tell them you don't have it. She walked away saying "I hope you get the day you deserve" We were there to celebrate my daughter's birthday. Needless to say this server ruined what was supposed to be a special occasion. We spent way over $100 and it was for nothing!
We went there for a birthday dinner. We arrived around 350ish and there was no one in sight until closer to 4. Once they arrived we were seated immediately and greeted. The service was good as well. Our drink orders were taken and we were brought salad and ordered appetizers and drinks but for some reason the bread never made it to the table until our food arrived. The salad, breadsticks, calamari and my zucchini was delicious. I ordered the mango margarita and it tasted syrupy. Next time I’ll stick to wine. They did bring the birthday person a free dessert and sung happy birthday with us. Overall service and food was good minus the margarita. Place was warm and wasn’t crowded at all. I would try this place again. They also didn’t add gratuity for our large party.
Had a variety of food to try. It's definitely a good place to eat, and portions are pretty big. We ordered the calamari and lobster bisque for appetizers. Our entrées were Pizza, Shrimp Alfredo, Chicken parmesan, and a salad. The bread sticks were made fresh each time and seasoned well. The only thing I would say needed to be added is a Kids menu.
The food was very good, we had to wait over 35 to 40 minutes to get our food. The salad was a little overdressed with dressing and the pasta was a little on the dry side. However, everything tasted very good and the service was good for the most part. My only disappointment was, the servers and even bussers walked past us several times without ever removing the empty plates or glasses from our table. We were thinking about ordering dessert and visit a little while longer. We had stacked them up and moved them to one side and then asked for a container to go for our leftovers. The server brought the container for the leftovers, gave us our check and still left all the dishes stacked up and crowded in the area.