Whataburger

3609 US-75, Sherman, TX 75090, USA

About Whataburger

4 / 5

from reviews

Is this your business?

    Chaisty Douglas
    -
    July 04, 2024

    We love Whataburger…we do, but mostly for lunch/dinner. I got off work and thought I’d get my family some breakfast and I chose Whataburger. What I ordered-photo attached. But I got pancakes for my smaller kids. It’s summer they stay up late and wake up late so they woke up around 12 ish and I go to warm up their food and tear the pancakes into pieces for them and the pancakes aren’t even done. I mean the batter was clear as day…..mind you I had to wait about 20 minutes for my food even though I placed it on the mobile app and gave ample of time for it to be ready. I work in a restaurant part-time and we serve pancakes plus I’m a mom I’ve made pancakes about a million times so I know when pancakes are done-definitely not batter oozing out. I called the restaurant (of course I know it’s not breakfast time anymore) and Courtney the manager came off a little rude. She stated “well it’s not breakfast any more so there’s nothing I can do about that”. Well ma’am, no apology was given at all, she didn’t offer to remake it for the next morning (or another time) until I mentioned it. She said “I wasn’t here this morning and you need to call customer service to get your money back”. Well I wanted to give Whataburger another chance not go directly for a refund. The pictures don’t give it justice but 2 out of 6 pancakes were cooked correctly. So my kids didn’t even get to eat their food had to get them something else.

    Foxicon
    -
    May 20, 2024

    I eat here decently often and most times the experience is okay at best. Food is usually good but they are very slow. Tonight was different, I went at 12am and there wasn’t much of a line and it still took over 30 minutes to get my food. Not only that but my drink didn’t have any ice, my food was already partially cold, and when the guy handed me my food I went to ask for ketchup and he shut the sliding door right away and just walked away. Disappointed today most definitely. At least my order was right.

    Evan Lively
    -
    June 10, 2024

    Haven't been to whataburger in years but I always love their chicken strips and gravy with toast. My girl got a chicken Cobb salad and it came in this really nice container and the salad was also good. Ordered on the app and it was ready when I got there. In and out. Easy

    Amy Moore
    -
    April 27, 2024

    We eat here often, and we always pick up our online order because the service is very slow, especially in the drive-thru. I will say the people who work here are always very nice! Never had any issues with that. The restaurant, however, is frequently not so great in that the tables are rarely clean. But our online orders are typically great! Today, however, both our burgers were so salty, they were inedible. The best thing about a Whataburger is the way they season their burgers! Today, whoever was cooking apparently thought more is best, which isn't true. First time in 30 years, my husband didn't finish his Whataburger. I also had a hair in my fries, so I chose not to eat those either. Total bummer and a waste of money. This location needs to do better.

    June Still-Flores
    -
    August 03, 2023

    My first time stopping at a Whataburger. I got the sweet heat burger fries and drink. Hubby got the jalapeno burger and added bacon. Burgers are good size. I remember when the "other" burger places had burgers this size. My burger had a good tang. Was very sticky, had to washy hands before finishing my fries. Love the spicy ketchup not really spicy but had good flavor. Thumbs up and would try another time. Hope they put some in Illinois.

    Whataburger

    Our Address

    3609 US-75, Sherman, TX 75090, USA

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